Case Study - Guided care, beyond the session

A web platform that helps psychiatrists support their patients between sessions through structured digital activities.

All projects
Client
EmotiPal
Year
Product
Web App
Screenshot of the EmotiPal patient web app with an interactive activity Screenshot of the EmotiPal patient web app with an interactive activity

Overview

Therapeutic activities assigned between sessions are a core part of many psychiatric and psychological treatments. In practice, these activities are often managed on paper, shared verbally, or loosely tracked through notes and emails, making them hard to structure, monitor, and adapt over time.

EmotiPal set out to digitise this process. The goal was to give practitioners a secure and flexible way to design therapeutic activities, assign them to patients, and follow their progress between sessions, while offering patients a guided and accessible experience outside the clinical setting.

We were brought in to design and build the complete web platform, covering both the practitioner dashboard and the patient–facing application, with a strong focus on usability, privacy, and adaptability to different therapeutic approaches.

Solution

We built a web–based platform composed of two tightly connected parts. Practitioners use a dashboard to manage patients, create activities, and assign structured therapeutic work between sessions. Patients access the same activities through a dedicated web app, designed to be clear, focused, and easy to use without clinical guidance.

Activities are built from modular blocks. These can include explanatory content, media such as images or videos, and interactive tasks ranging from free–text reflections to structured tables and diagrams. This modular approach allows practitioners to adapt activities to different therapeutic methods and patient needs.

To reduce preparation time, the platform supports both manual creation and AI–assisted generation of activities, giving practitioners a starting point that can be reviewed and customised before assignment.

In addition to private use with patients, the platform supports publishing activities to a shared library. Practitioners can make activities available to other professionals or to the wider community, either freely or as paid content, without requiring a direct therapeutic relationship.

Throughout the project, particular attention was given to data protection and access control. Patient data, activity progress, and practitioner content are strictly separated, ensuring privacy and compliance while keeping the system flexible and scalable.

User roles
Practitioners and patients
Activity structure
Resources and interactive tasks
Creation tools
Manual and AI–assisted
Access model
Private assignments and community sharing

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